DX Products Prize Draw Terms and Conditions 2021

  1. By entering the prize draw you are agreeing to these prize draw terms and conditions.
  1. The prize draw is being run by DX Products Ltd (“DX Products”).


Eligibility to enter

  1. The prize draw is open to entrants over 18 years of age.
  1. In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win.
  1. A maximum of one entry per individual is permitted.
  1. The prize draw is free to enter.


How to enter

  1. The prize draw will include all new entries up to 12 AM on the 1st of every month until the promotion ends. Entries after that time and date will be included in the next draw only.
  1. To enter the prize draw simply enter your name and email in the competition form, and opt-in to the competition terms herein.
  1. DX Products will not accept responsibility if contact details provided are incomplete or inaccurate.


The prize

  1. The prize will be one Hydromax Penis Pump (https://officialhydromaxpump.com/collections/hydromax-series).
  1. The winner will be drawn at random.
  1. The prize is non-exchangeable, non-transferable and no cash alternatives will be offered. 
  1. We reserve the right to substitute prizes with another prize of equal or higher value if circumstances beyond our control make it necessary to do so.
  1. The decision of DX Products regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.


Winner announcement

  1. The winner will be notified via the email provided during subscription.
  1. DX Products will attempt to contact the winner by email up to two times.
  1. If the winner does not respond to the emails notifying them of their win within 14 days of the second email, they will lose their right to the prize, and DX Products reserves the right to choose and notify a new winner. 


Receipt of the prize

  1. Please allow 14 days for delivery of the prize or alternative collection or delivery arrangements may be made through mutual agreement. Data protection and publicity
  1. You consent to any personal information you provide in entering the prize draw being used by DX Products for the purposes of administering the prize draw, and for those purposes as defined within our privacy notice.
  1. All entrants may apply for details of the winning participant by contacting us at sales@bathmatedirect.com
  1. An announcement of the winners first name will be made via social media, no other confidential information will be disclosed.
  1. All personal information shall be used in accordance with DX Products Privacy Notice. Limitation of Liability
  1. DX Products does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants as a result of either participating in the prize draw or being selected for a prize, save that DX Products does not exclude its liability for death or personal injury as a result of its own negligence.
  1. DX Products does not provide any form of practical or IT support for this prize. On receipt, all responsibilities relating to warranty and the product are that of the prize winner.



  1. DX Products reserves the right to cancel the prize draw or amend these terms and conditions at any time, without prior notice.
  1. The prize draw and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
  1. By entering the competition, you agree to subscribe to our mailing list to receive content, updates and special offers. Your data will remain safe and secure, and will never be sold to third-parties. You may unsubscribe at any time using the unsubscribe link in the email, or by written request to support@bathmatedirect.com.
Money back


It can be difficult to know whether to believe everything that’s said about hydropumps. We think the best way to reassure you is to let you see the results for yourself. When you buy through this website, we offer a complete 60-day refund policy.

If you’re not satisfied by how your Bathmate hydropump performs (though we’re absolutely sure you will be), you can return it for a full refund, absolutely no questions asked. With users typically seeing great results after about a month of regular use, you’ll have more than enough time to see the real effects of our penis pumps.





This offer is only valid on pumps purchased through this site (www.officialhydromaxpump.com). 60-day period is applicable from the date of purchase, provided on the order confirmation. If you claim a refund for your first 60 days and later decide you want to re-purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.


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How We're Handling Covid-19

Understandably, a lot of people have asked how we're handling the current situation with Covid-19/ Coronavirus. I want to assure you that we're taking all reasonable precautions, going above and beyond current government recommendations, with many of our staff working from home.

We always work to maintain a large stockpile of our pumps and other products when possible, to minimise disruption in the case of events like this. All of our pumps are made inside our UK factory, where we're taking heightened safety & hygiene measures to ensure the safety of our staff and customers. We're following the situation, with regular meetings to stay on top of any developments.

As a personal message, I hope you're staying as safe as possible, wherever you are.